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Effective Date: 21st April 2025

At QVM (Queensland Vegetation Management), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Full Name

• Email Address

• Phone Number

• Address or Property Location

• Service-related information (e.g., property details for vegetation management)

We may also collect non-personal data such as:

• IP address

• Browser type

• Device information

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our vegetation management services

• To respond to inquiries or requests submitted via our website or contact forms

• To send service updates, quotes, or appointment confirmations

• To improve website functionality and user experience

• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only when necessary to:

• Deliver our services (e.g., subcontractors or field operators)

• Comply with legal requirements or law enforcement requests

• Maintain website operations through third-party hosting or analytics services

All third parties are required to handle your data in accordance with applicable privacy laws.

4. Data Security

We implement appropriate technical and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your browsing experience and collect usage data. You may choose to disable cookies in your browser settings, but some features of the site may not function properly.

6. Access and Control of Your Information

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Request deletion of your information, where appropriate

• Opt out of marketing communications at any time

To exercise these rights, please contact us at:
📧 info@qldveg.com.au
📞 0473 316 138

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

QVM – Queensland Vegetation Management via phone or email